Frequently Asked Questions (FAQs)

Frequently Asked Questions
Apart from the obvious distinctions in price-points and sizes, what distinguishes our Museum Edition from our Premium Edition fine art prints? 

We strive to ensure maximum possible sustainability, archival attributes, longevity, pictorial depth and breadth of colour gamut across all our unframed and framed fine art prints whether limited or open edition.

Museum Limited Edition
Our uniquely numbered and embossed Museum Editions are tailored for the Collector and Alternative Investment Markets; for anyone in fact who wants to ensure their edition lasts with as much brilliance and punch as it does today, for many generations to come. We want your great grandchildren to stand in front of the Museum Editions you invest in today in seventy years time and admire the same vibrancy that you admire in them today.

Our Rare 1/9 and 1/1 Editions come inclusive of the solid wood frames, art market UV defence anti-reflective glazing and shipping following the application of 24 Karat Gold and / or Caplain White Gold lettering by the British royal yacht guilder.

Premium Open Editions
We cater for the travel and home / school / university / hospital decorator markets with our Premium Edition posters and postcards. Fade resistant and produced on matt art paper these are open edition prints; 'business class' if you like.

We realise when furnishing living and work spaces that art is often the last thing to be considered so we exist to support that furnishing process both from as early as possible in the design process and when a last minute yet long-lasting value for money "icing on the cake" solution is required.

What is the difference between a Stick No Bills® fine art print and a poster? We regard posters as just one of many mediums onto which the artworks in are global image library can be manifested. When we refer to a print as a poster we are referring to offset lithographic prints as opposed to archival grade fine art prints produced with latest generation prints with the latter being superior in terms of energy efficiency, quality and age-resistance. We are discontinuing offset lithography as a method with which we produce our prints as part of our strategic efforts to diversify our image library while also reducing our carbon footprint, hence why we currently offer you a "last chance to buy" flash sale of our residual stock of lithographs.

If you are responsible for large scale interior decoration projects you can count on us to provide you with spectacular and fade resistant visual content that will lift the experience of your stakeholders for many years to come. We offer generous discounts on high volume orders so don't hesitate to enquire at 

If I live in or am traveling to a place where there is a certified Stick No Bills® Flagship Gallery such as Barcelona, Mallorca, Sri Lanka, Dubai or Skåne County Sweden can I pay a reduced price for prints if I pick them up at a Stick No Bills® Flagship Gallery?

Absolutely! When you collect from our principle bricks and mortar galleries in person we can always offer you a better deal than we can online as we do not have to cover international shipping fees. We can also offer framing, local delivery via van and/or tuk tuk and professional hanging services. So please reach out via or the chat box on this site.

But what about carrying the rolled poster or flat packed prints on a plane or boat? Will the prints get damaged in my suitcase or will the airline tell me I cannot carry them as hand luggage?

In providing travellers with posters and prints of all shapes and sizes since 2011, we have whittled our print and packaging sizes down to make them as cabin-bag-friendly as possible. Our 50 x 70cm limited editions and premium posters, for example, come in 56cm long tubes which fit at a diagonal angle within wheel-on suitcases. 

We have never had a complaint about our dent resistant packaging being insufficient to withstand long haul travel in a suitcase. Nor have we yet heard of an airline that has refused our clients the ability to carry the flat pack or tube as hand luggage. Never say never, but we detail this track record to give you confidence to travel with your prints. The chances of being unlucky in either regard are, in our informed opinion, negligible.

If I email you my tax identity name, number and fiscal address might my order be tax deductible?

Quite possibly depending on where you are ordering from. Email to check. We can raise an invoice corresponding to your order no problem. 

Can I order Premium Edition prints wholesale from Stick No Bills®? 
Yes. Subject to contract. Since 2014 we have supplied prestigious retail partners, located in the heart of iconic travel destinations, with best selling open edition postcards and posters of our images at highly competitive rates. Please contact for more details.

What does shipping cost? Insured and trackable shipping is entirely free for all B2C (Business To Customer) unframed print orders over £53 / €60 in sale price. For B2B orders we address shipping costs case by case in fair collaboration with our retail partners. So if you or your friend will be the ´end user´ of the poster art we deliver we encourage you to make the most of the free shipping offer by avoiding singular purchases of our most economic designs; specifically singular open edition posters from our inaugural Sri Lanka and inaugural Mallorca collections and / or singular premium editions 50 or 70cm / 20 x 28" or smaller in size.

We are not liable for any Customs Levies (Duty, VAT, additional taxes) that may be charged on your delivery (in our experience to date, this happens very rarely).

Do you ship to my area?
Yes, we ship internationally. No destination on terra firma is too far but just please be aware that different shipping zones have differing delivery times and some couriers boycott deliveries to certain territories from time to time in reaction to macro economic and political developments beyond our control. We will always do our best to reach you.

When will I receive my order?
Delivery of unframed prints is within 16 business days of your order with five working days being our average order fulfilment time. In the majority of cases, especially for packages bound for destinations within Europe, the United Kingdom, the United States and Australia, shipping times tend to be a lot faster. If you have an urgent order, let us know at and we’ll do our utmost, in collaboration with our courier partners, to provide an express service. 

Our commitment to try to ensure your unframed order arrives within 16 business days excludes any country-specific customs delays or delays in finding someone to accept the order at the delivery address. Unfortunately, we are not in control of those variables. 

For framed prints bought ´off the wall´ shipping time is usually within 21 business days. For framed prints made to order shipping time is within 26 business days of receiving payment in full.

How is my order packaged?
Your Premium Edition prints will arrive rolled in Stick No Bills® branded robust tubes or flat packed. Our biodegradable yet dent-resistant tubes and flat packs are produced using 90% recycled materials. In defiance of today's single-use plastic and disposable culture, we have designed them as 'gifts for life' that you or the recipient of your gift can re-use for many years to come.

Postcards, A4, 30 x 40cm open edition prints and A3, A4 and A6 sized limited edition prints are carefully packed into reinforced flat packs to ensure mint condition on arrival.  

How do I remove my Premium Edition posters from my tube? They appear to be 'stuck' to the inside of the tube.

When we roll and pack our open edition posters into the tubes they spring out to fill the full interior width of the tube completely. You can 'twiddle' the prints out of the tube by putting two fingers inside, pressed against the prints, and then gently twisting and pulling them toward you at the same time. You will find that when you do this the prints slide out of the tube easily. Please note that the white edge is there to protect the print and so can be cropped by your framer to give the print a vintage look within a mount and / or frame.

On the other hand, should you wish to select an 'off the shelf', 'do-it-yourself' frame for your posters, you may find that if you source a 61 x 91cm frame the edge serves to make the print fit perfectly within the frame, with the edge effectively serving to look like a 2cm white mount. We cannot guarantee this however, as the specific dimensions of the frame you source are variables beyond our control. Some off the shelf frame providers manufacture at 60.5 x 91cm and or 61 x 91.5cm instead of the more common 61 x 91cm frames for example. So we must stress again that the edge is there as protection first and foremost, not as an aspect of the actual artwork it encases and we cannot guarantee therefore, that the protective edge will always arrive in mint condition.

How do I remove my rolled limited edition prints from the tube or box they arrive in? When you carefully cut open your package you will find your limited edition inside it is wrapped in acid free tissue paper. We suggest you keep your print inside this conservation paper until you hand it over to your framer to ensure no damage. 

Can I request you add a personal gift note to my order? In the case of museum grade limited editions the answer is yes. Email with the exact wording and we shall write it onto a miniature 9 x 13cm archival quality Stick No Bills® postcard for insertion into the pack along with the certificate of authenticity.

How do I track my order?
Once you’ve placed your order, you’ll receive an email confirming your purchase. As soon as your order is dispatched (typically within 72 hours), we’ll send you the courier Tracking Number which can be tracked on the courier’s website (don’t worry, we’ll include the link). Email for any further queries regarding tracking your delivery.

How do I edit / exchange / return my order?
Specific to our original Asia flagship gallery in Galle Fort, our Middle East Flagship in Dubai, our Europe Flagship Gallery in Barcelona and our Global Printworks gallery in Palma De Mallorca, exchanges can be accepted and facilitated ¨in gallery¨ within 14 business days of the original purchase date so long as the product remains in its original mint condition and the gallery you return it to is the same one from which you purchased it. You can either return the order via insured courier or pass by to make the exchange. 

My online order arrived but it is different from what I ordered, what should I do? We take great pride and care in fulfilling your order but occasionally things do not go as expected. Please let us know as soon as possible at following our Returns Policy instructions you can read here  Please do not return any items before contacting us.

My online order has arrived but is damaged, what should I do?
Our custom-made poster tubes are renowned for being 'bulletproof' (more-so than most standard tubes available in the mass market) and our global courier partners are the world's most professional express shipping service providers.

So we have had very rare incidences of customers reporting damaged stock to date. In the unlucky event of your package reaching you in damaged condition; if it appears highly likely this damage has happened in transit rather than at our point of source (i.e. by one of our packaging team members), it is really important - for insurance claim purposes - that you do not sign to accept the item from the courier company as received in good condition and that you photograph the damaged exterior of the tube or box of flat-pack immediately, in front of the courier personnel before you sign for it as received in damaged condition.

We do replace damaged stock subject on receipt of very clear photographic evidence shot in a good light from multiple angles (both close in and overview), proving the prints have been damaged, i.e. the actual artwork; not just the excess 2cm edge which we add to protect the artwork and to give your framer a margin to grip. We can issue replacements if we receive this categorical evidence within 14 days of your receipt of the goods addressed to . If it is clear to you that the product has been damaged  during transit please ensure the courier acknowledges that before you accept it by taking photos of the damaged packaging while they are still with you and before your sign in situations where signing is required. 

We promise to ship your replacement within 14 days of your notification or, in the case of your return of prints in order to obtain alternative prints, our receipt of your returned goods in mint condition. 

We shall then arrange for delivery of the correct item or replacement for a damaged item to be dispatched to you within the following 14 days.

Communication is key to resolving any doubts so please don't hesitate to contact us.