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Terms of use

Thank you for accessing this website which is owned and operated by The Poster Design Group (UK) Ltd (“PDG” hereafter) on behalf of its certified Stick No Bills® retail affiliates.

Please read these user conditions before using the site.

PDG is registered in England and Wales under company number 10493030 and with our registered office at 7 Granard Business Park, Mill Hill, London, NW7 2DQ. 

Our VAT Registration Number is GB397514164, our e-mail address is orders@posterdesigngroup.com and our domain name is  www.sticknobillsonline.com 

Any person who accesses this website acquires the status of user (hereafter referred to as “you”) and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause. 

By using this site, you signify your acceptance of these conditions in return for which we shall provide you with access.

From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.

PDG reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or to inform users of such obligations.

Intellectual & Industrial Property Rights

This website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text, videos and / or graphics, are owned by PDG, or, if applicable, we expressly hold a license or an express authorisation by the authors and / or registered trademark and / or usage rights owners.

All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and or commercialisation or appropriation for educational, academic or merchandising purposes of any content on this website requires, in any case, the prior written authorisation from PDG. Any unauthorised use is considered a serious breach of the authors’ intellectual or industrial property rights and will prompt contact and, if necessary, a cease and desist letter from PDG's legal department. 

The designs, logos, text, trademarks and / or graphics, photographs and videos not belonging to PDG and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them.

 PDG acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.

Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting orders@posterdesigngroup.com

Exemption from liability

PDG is exempt and held harmless from any type of liability derived from the information published on this website whenever this information has been manipulated or introduced by a third party not related to, nor legitimately, with due authority, licensing, PDG for use.

No Warranty

This site and its content are provided "as is" excluding warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.

PDG accepts no liability for functions contained on the site and makes no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. PDG does not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses or any other form of cyber hack and we shall not be liable for any damage you may suffer as a result of such destructive features.

Limitation of Liability

You acknowledge that your use of this site and its content is at your own risk.

Except for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, indirect or consequential damages (including loss of profits), or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise. 

Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you in its entirety.

Local Laws & Regulations

This site is not directed at persons in a jurisdiction where for any reason the site’s publication or availability is prohibited and any person for whom such a prohibition applies must not access the site. Those who access the site do so on their own initiative and are responsible for compliance with applicable local laws or regulations.

Validity of Provisions & Remedies

If any provision of these conditions is or becomes invalid or contravenes applicable regulations then the remaining provisions will not be affected. 

Waiver

No waiver by us of any breach of these conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy. 

Links to the Site

Websites or pages to which this site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same.

Governing Law & Jurisdiction

These conditions are governed by the laws of England.

Guarantees

We guarantee that our products are free from objective damage for up to six months from delivery. In the event of a justified claim, PDG has the right to choose between making the product again, repairing the product already made, or reimbursing it.

The papers, dyes, inks and other materials that we use as raw materials and in our manufacturing process can be slightly altered like other dyes, even from one production to another. In these cases, PDG is not responsible for this type of usual variations.

Deliveries

PDG fulfils orders through different express transport companies of recognised national and international standing. The delivery date at your or your third party recipient’s address will depend on the availability of the chosen product and the shipping area with average delivery time being within ten business days and PDG always striving for you to receive your unframed order within a maximum of sixteen business days.

When you request we frame your prints, box the framed works in biodegradable, dent resistant packaging and ship we require an extension to a maximum of twenty one business days to dispatch your order and a further seven business days for it to reach you. If you require an express service within a tighter timeframe please contact us via email at info@sticknobillsonline.com and we shall do our utmost to expedite.

In the event that your shipment does not arrive in perfect condition or that there has been an error on the part of PDG, you will have the right to request that the product be resent at no additional cost. However, such requests must be made within one business day of receipt.

Advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing to PDG at orders@posterdesigngroup.com and the carrier within one business day of delivery (or, in the case of non-delivery, within one business day of notification of dispatch of the goods) and any claim in respect thereof must be made in writing to PDG and the carrier within one business day of delivery (or, in the case of non-delivery, within one business day of notification of dispatch). 

If the product is defective so that you may in law reject it, said rejection must take place within one business day of delivery of the goods, failing which you will be deemed to have accepted the Product.

PDG will not be responsible for the cost of reprints or carriage incurred for goods visibly damaged in transit (broken packaging etc), where you or your third party recipient has not signed for the goods as damaged at the time of delivery. 

In the event of all or any claims or rejections PDG reserves the right to inspect the Product within three business days of the claim or rejection being notified.

Regarding personalised products manufactured by PDG as well as works we produce on order in a ‘made to measure’ size, style, colour, equipment, finish or detail design resulting in either a “customised” and / or “unique” product, your right to reject the product received is excluded, since the product created has been manufactured according to your individual specifications and adapted to your personal needs. 

All claims will be void if the product has evidentially been used, tampered with or displayed out of the packaging in any manner whatsoever.

All other claims must be made in writing to PDG within one business day of delivery with comprehensive zoomed in and zoomed out photographic evidence accompanying the complaint. 

PDG shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where you can prove that (i) it was not possible to comply with the requirements and (ii) the claim was made as soon as reasonably possible.

Prices & Payments

The payment to be paid by you to PDG for the production and where necessary shipping of the printed products is determined according to the prices and, where necessary, mid market currency exchange rate as shown on xe.com rate in force at the conclusion of the contract.

Unless otherwise stated or requested, prices include VAT. Shipping costs are calculated case-by-case, based on the product category and destination.

If you own a registered business and can provide us with a tax identity name, number and fiscal address please do so, in order for us to deem whether your order is tax deductible. 

We are not liable for any Customs Levies (Duty, VAT, additional taxes) that may be charged on your delivery. You will be responsible for payment of any such import duties and taxes so please contact your local customs office for further information before placing your order. 

In our experience to date, unforeseen customs levies occur very rarely and in the case of clients ordering for all orders paid for in United States Dollars $ and / or Japanese Yen (JPY ¥) we can provide a DPP (Delivery Duty Paid) on request. Please also note that wherever practicable we work with our global fulfilment partner to mitigate customs issues, to reduce our carbon footprint and to speed up delivery through shipping from as close to your requested destination for the product as we can.

A Stick No Bills® Art Voucher is redeemable in full or part payment for goods and services sold online and at either our Europe or Asia flagship galleries. The art voucher is not redeemable for cash and cannot be replaced if lost or stolen. A voucher must be redeemed within six months. To check your balance or validity of your voucher please email info@sticknobillsonline.com quoting the reference number detailed.

Link policy

The user of this website may be redirected to content from third party websites. Since PDG cannot always control the contents of third party websites, we do not assume any type of responsibility with respect to said contents.

In any case, PDG will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.

PDG will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of PDG.

However third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order.

In the event that you consider there to be any content on the website that could be considered as such, please notify orders@posterdesigngroup.com immediately.

The resilience and utility of this website has been refined and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, PDG does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.

IP Addresses

The website servers can automatically detect the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

Applicable Law & Jurisdiction

English law, to which the parties expressly submit themselves, will apply to all disputes or questions related to this website or the activities carried out on it, and the Courts and Tribunals closest to London shall be responsible for the resolution of all conflicts arising from or related to its use.